iSeries Cloud Hosting and High Availability  (AS400, IBMi)

Over the years, First Option has built our  portfolio of outsourced IT services to keep pace with the changes and demands of the market. In 2001, First Option began offering iSeries Cloud Hosting services to our customers and business partners. 

Today, many IT providers have begun offering iSeries Cloud Hosting Services but not all iSeries Cloud hosting provides are the same. What makes First Option different is that we are a software provider as well and have a strategic partnership with MindSHIFT to ensure our customers have the best data center environment and 24x7 support 365 days per year. 

Case Study Regarding Partnership with MindSHIFT

First Option Inc. has been in business for over 22 years, specializing in the AS400 (iSeries) environment. With offices in Boston and Phoenix, First Option serves customers across a broad range of industries including software, financial, telecommunications, nonprofit, asset management, textile, retail and legal. 

iSeries Cloud Hosting allows you to "rent space" on a First Option IBM i (iSeries) Power System and choose the level of service that suits your business needs. Our SSAE 16 data center provides a secure environment as well as a 24/7 support structure.  For a quote email sales@1stoption.com.

In addition First Option can provide programming support, modernization and legacy integration services. All our AS400 hosting systems are monitored by Watchdog by First Option, an (iSeries) monitoring tool. 

 
We provide the following:
 

Helpdesk Services:

  • We maintain User Profiles and Maintenance.
  • Printer assignment and restarts.
  • Resolve locked up and runaway jobs.
  • IBM PTF's (fixes).
  • Nightly back ups.
  • Confirmation of back ups.

 

Operational Services - Performed several times daily:

  • Systems are up and operational.
  • No problems reported from peripherals.
  • Error Detection.
  • Disk functionality and utilization.
  • Problem determinations, resolutions, escalations.

 

Archival Services

  • For a small monthly fee we will host your legacy data on our Power System.
  • We will enable three passwords so you can access your data at any time.
  • Data will be stored at our secure data center.

 

High Availability and Disaster Recovery

  • Leveraging our partnership with MindSHIFT, First Option offers cloud based IBMi disaster recovery. 
  • We use our shared environment for a fixed monthly fee.
  • This service provides access to a recovery site in case of a declared disaster.
  • Achieve your RTO at minimal Cost.

 

Tips for searching for an IBM i Cloud Hosting Provider

If you have any questions or would like some additional information please email tfuller@1stoption.com.

 

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